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Over the previous few decades, Komatsu has developed to become a global giant due to their strength and competence within the various fields of logistics, excavating, construction and mining. Using innovative models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their superior manufacturing capabilities and current design techniques, Komatsu has become known to fabricate the kind of durable and dependable forklift that consumers across the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the ever-increasing need for its products in the North American marketplace. To improve costs and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their users worldwide while remaining a principal producer and dealer of modern lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
After years of providing consumer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ needs is paramount. All new product improvement at Komatsu begins first with the consumer. By welcoming contributions and criticism, they are able to ascertain client wishes and expectations then develop revolutionary designs and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the start and continued throughout the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that every new piece of equipment will persist in the toughest environments and be able to survive the roughest applications. Adherence to strict engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict in-house quality standards all contribute to top-quality lift truck products. Komatsu Engineering Standards translate the contemporary and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service facility. This state-of-the-art plant begins the manufacturing process with raw steel which is then welded, designed and prepared. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control through the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as valuable as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an first-rate network of company dealers and independent dealers who are working hard to surpass expectations. Specialized in all aspects from product sales, service or operating instruction, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated circulation hub is an alternative option. The on-line K-Link system assists dealers with online parts management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Many world-class companies depend on Komatsu lift trucks in their day-to-day operations. Countrywide account customers benefit from an original relationship with Komatsu that enables them to tailor cost-efficient programs so as to increase the customer’s productivity and profits. Komatsu nationwide account customers have access to on-line parts and operations support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck concerns.
The efficient and reliable team members at Komatsu Forklift U.S.A., are committed to providing exceptional customer support even if it arrives in the form of education, product sales, aftermarket support, and longterm maintenance. They want to confirm that the customer support provided will help their customers satisfy or exceed their business targets while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ unique methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
